How to Send a Case - Alien Milling Technologies
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How It Works — Alien Milling Technologies
◈ ALIEN MILLING TECHNOLOGIES // PROTOCOL DATABASE
HOW TO WORK WITH ALIENS
▸ AMERICA'S ONLINE DENTAL MILLING CENTER
SYS: ONLINE
REV: 2.4.1

About Alien Milling
We are an online dental milling center — no walk-ins, no reps, just fast precision milling shipped straight to you.

Alien Milling Technologies is a fully online dental milling center. You browse our products, place your order, and pay online — just like any e-commerce store. Once your order is placed, you send us your case digitally or by mail. We mill it with precision CNC machines and ship it directly back to you. No middlemen. No markups. No statements. No bills. No headaches.

Same-Day Cutoff
2PM PST
Free Shipping Over
$99
Scanner Platforms
8+
Online Ordering
100%

◈ HOW IT WORKS The 3-Step Process
01
🛒
Order & Pay Online

Create your free account, pick your restoration, fill out the case form, and pay securely online. It takes just a few minutes and your order is queued instantly.

02
📡
Send Your Case

Don't forget — place your order on AlienMilling.com first before sending your case.

03
📦
We Mill & Ship It Back

We mill your restoration using precision CNC machines, inspect it for quality, and ship it back — choose from many shipping options available for your zip code.


READY TO PLACE YOUR FIRST ORDER?
▸ FREE TO JOIN — NO MINIMUMS — SHIPS DIRECTLY BACK TO YOU

▸ DETAILED REFERENCE — FOR WHEN YOU'RE READY TO SEND YOUR FIRST CASE
◈ STEP-BY-STEP How to Send Your Case
Dental Model
Models
  • Models need to be poured
  • Models need to be trimmed
  • Margins need to be marked
  • Model needs to be articulated
Dental Impression
Impression
  • Write the Case ID on the handle of the impression
  • Clear view of margins required
  • Heavy Body, with Light Body
STL Files
Sending STL Files
  • Files must be designed with Tool Radius 0.65 mm
  • File must be of the Crown or Bridge only
  • File format must be STL
3Shape Communicate
  • Transmit case through Trios Inbox
  • Fill a Prescription on AlienMilling.com
  • Case ID: Patient's First Name + Initial of Last Name
Dexis formerly Carestream
  • Transmit case through Dexis Portal
  • Fill a Prescription on AlienMilling.com
  • Case ID: Same as Case Number on Dexis Connect
MeditLink
  • Find Alien Milling Technologies in MeditLink Software
  • Search for [email protected]
  • Transmit case through MeditLink
  • Fill a Prescription on AlienMilling.com
  • Case ID: Same as Case Number on MeditLink
Do not pay for cases on MeditLink — order will not be processed.
iTero Intra-Oral Scanners
  • Transmit case through MyItero
  • Fill a Prescription on AlienMilling.com
  • Case ID: Same as Case Number on MyItero
  • Find Alien Milling Technologies in MyItero Software
  • Company ID: 60322
Sirona Intra-Oral Scanners
  • Transmit case through Sirona CaseConnect
  • Fill a Prescription on AlienMilling.com
  • Case ID: Same as Case Number on Sirona Case Connect
  • Search Alien Milling Technologies or email [email protected]
DS Core
  • Transmit case through DS Core
  • Fill a Prescription on AlienMilling.com
  • Case ID: Same as Case Number on DS Core
  • Search Alien Milling Technologies in DS Core Software
Connect on DS Core ↗
Shining 3D Cloud
  • Transmit case through Shining3D
  • Fill a Prescription on AlienMilling.com
  • Case ID: Same as Case Number on Shining 3D Cloud
  • Search for [email protected] in the portal
Straumann Axs
  • Transmit case through Straumann Axs
  • Fill a Prescription on AlienMilling.com
  • Case ID: Same as Case Number on Axs
  • Search for [email protected] in the portal
Planmeca
Planmeca Intra-Oral Scanners
This method only works if your software is capable of exporting individual STL files of scans.
  • Click on the restoration
  • Click "Upload Jaw Scans – Design Service" on the prescription
  • Upload the Jaw Scans individually

◈ DELIVERY Shipping Back to You
📦
Shipping Options

We offer multiple carriers and speeds at checkout. Choose the option that works best for your zip code — from standard ground to overnight delivery.

🆓
Free Shipping

Orders over $99 qualify for free return shipping. Stock up and save on every order above the threshold.

📍
Shipping Address

Your finished restoration ships directly back to you at the address saved in your account. Double-check your address when signing up to avoid any delays.

📮
Mailing Cases to Us

Sending physical impressions or models? Just box them up and mail them to our lab. Include your Case ID on the package so we can match it to your order.

View Full Shipping Info & Calculator ↗

◈ SPEED Turnaround Times
Same-Day Cutoff
2:00 PM PST
Orders received before 2PM PST are targeted for same-day milling, Mon–Fri.
SAME
DAY
Single Crowns
Received before 2PM PST cutoff
1–2
BUSINESS DAYS
Bridges
3–4 units and larger
2–3
BUSINESS DAYS
Full Arch Hybrid
Implant-supported restorations
3–5
BUSINESS DAYS
Physical Cases
After models/impressions arrive at lab
View Full Turnaround Schedule ↗
All sales are final. Due to the nature of the products, we do not accept returns or exchanges.